What happens if I need to cancel?

Thank you for your interest in Cooperstown Baseball Rentals. We have been renting homes and apartments to baseball families for over 20 years.  We truly enjoy what we do, providing comfortable accommodations full of wonderful memories that will last a lifetime. 

For 2024, we continue to to offer FREE cancellation up to 90 days prior to arrival.  We will also continue to offer travel insurance products through Rental Guardian to provide our guests with additional peace of mind when making their reservations. We are happy to answer any further questions you may have and look forward to having you as our guest in 2024.

Due to the rising costs associated with credit card processing, we will begin charging a $50 service fee on cancelled reservations made after November 1, 2023 and subsequently cancelled by the guest.   This will not effect reservations made prior to 11/1/23. 

 

Cancellation Policy 

1. FREE Cancellation on reservations canceled 90 or more days prior to the reserved date of arrival. 100% refund of the Full Rental Fee* (amount paid to date) minus a $50 service fee** will be issued. 

2. If you cancel less than 90 days, but more than 30 days prior to the reserved date of arrival, a refund of 90% of the Full Rental Fee* (amount paid to date) minus a $50 service fee** will be issued.

3. If you cancel less than 30 days prior to the reserved date of arrival, there will be no refund, unless we are able to re-rent. 

4. Reservations can be transferred to another individual, or you can change to another one of our available properties without fees or penalties.

*  Travel Insurance and Tournament Cancellation Assurance product costs are non-refundable.
**  Team Elm and Team Baseman will incur a $150 service fee if cancelled.

 

Optional Trip Insurance Coverage:

Both the host and the traveler are taking a risk when making or accepting a reservation far into the future - a risk we feel must be shared. We know how uncertain things can be planning that far into the future and are doing the best we can to be fair and open with our guests, while looking to protect the interests of our guests as well as our own livelihood.  We strongly recommend having travel insurance to cover your trip in the event you need to cancel after the free cancellation period.

For 2024, we will continue to offer Travel Insurance options through Rental Guardian that can be purchased to cover the unfortunate need to cancel your trip.  They are outlined below: 


  1. Standard Travel Insurance - Play Travel Protection from Rental Guardian. This insurance will protect the guest against cancellations resulting from medical and other trip-related problems. (7% of rental fee^) Read more...
  2. CFAR (Cancel For Any Reason) Insurance - Play Travel Protection from Rental Guardian. This insurance offers a broader coverage and is one of the most comprehensive and technologically advanced products in travel.   Protects your vacation up to 100% for covered reasons like illness, injury, natural disasters, travel delays and more. You also cancel for a reason not listed in the policy and be eligible for a 60% reimbursement. Only available to US residents (excluding NY, NH, and WA state residents) and must be used 3 days or more before arrival. (10.8% of rental fee^) Read more...

^ rates are estimates and subject to change.  These products may be changed or the offer withdrawn at any time. Not available to residents of New York, New Hampshire or Washington.